ErrorCodeDoctor
HP · Printer (Smart Tank)

HP Printer (Smart Tank) E7 error code

Difficulty: Easy · Cost: $10–$20 per ink bottle · Duration: 5m

The E7 error means one or more ink tanks on your HP Smart Tank printer have run out of ink. Unlike cartridge-based printers the Smart Tank uses refillable ink tanks that you top up with ink bottles. Open the front door and refill the empty tank using the corresponding HP ink bottle.

Common causes

  • One or more ink tanks have run out of ink

How to fix it

  1. 1

    Open the front door of the printer

  2. 2

    Open the ink tank cap of the empty tank

  3. 3

    Open the corresponding HP ink bottle

  4. 4

    Place the ink bottle upside down on the tank opening and click it into place

  5. 5

    Wait for the ink to fill the tank completely

  6. 6

    Remove the bottle and close the bottle cap

  7. 7

    Close the ink tank cap and the front door

  8. 8

    Resume printing

Related HP Printer (Smart Tank) error codes

1

E1

The paper size in the print job does not match the paper loaded in the input tray

easy
2

E2

The paper length in the print job does not match the paper loaded in the input tray

easy
3

E3

The print carriage is jammed or stalled and cannot move

easy
4

E4

Paper is jammed inside the printer

easy

E7 error — frequently asked questions

What does the E7 error mean on a HP printer (smart tank)?

One or more ink tanks are out of ink and need to be refilled

What causes the E7 error?

The E7 error is usually caused by: One or more ink tanks have run out of ink.

Can I fix the E7 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the E7 error?

Fixing the E7 error on a HP printer (smart tank) typically costs $10–$20 per ink bottle, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (smart tank) with the E7 error?

In most cases yes, but it's best to address the E7 error soon — see the fix steps below to resolve it.