ErrorCodeDoctor
HP · Printer (Smart Tank)

HP Printer (Smart Tank) E2 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The E2 error means your HP Smart Tank printer detected that the paper length in the print job does not match the paper loaded in the tray. Press Cancel, load the correct paper size or change the print settings to match what is loaded, and print again.

Common causes

  • The print job is set to a paper length different from what is loaded in the tray
  • The wrong paper size was loaded after a previous print job

How to fix it

  1. 1

    Press the Cancel button to cancel the current print job

  2. 2

    Load paper that matches the size of the page you want to print

  3. 3

    Or change the paper size settings in your application to match the paper already loaded

  4. 4

    Print the document again

Related HP Printer (Smart Tank) error codes

1

E1

The paper size in the print job does not match the paper loaded in the input tray

easy
2

E3

The print carriage is jammed or stalled and cannot move

easy
3

E4

Paper is jammed inside the printer

easy
4

E5

The scanner is not working

easy

E2 error — frequently asked questions

What does the E2 error mean on a HP printer (smart tank)?

The paper length in the print job does not match the paper loaded in the input tray

What causes the E2 error?

The E2 error is usually caused by: The print job is set to a paper length different from what is loaded in the tray; The wrong paper size was loaded after a previous print job.

Can I fix the E2 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the E2 error?

Fixing the E2 error on a HP printer (smart tank) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (smart tank) with the E2 error?

In most cases yes, but it's best to address the E2 error soon — see the fix steps below to resolve it.