ErrorCodeDoctor
HP Printer (Smart Tank) E4 error code
The E4 error means your HP Smart Tank printer has a paper jam. Carefully locate and remove all jammed paper from inside the printer then restart the printer. Never pull paper forcefully as torn pieces left inside will cause the jam to recur.
Common causes
- Paper fed at an angle and became stuck in the paper path
- Multiple sheets were fed at once
- Wrinkled, torn, or damp paper was used
- Input tray was overfilled
How to fix it
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1
Open the front door and carefully look for jammed paper inside the printer
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2
Gently remove all jammed paper — do not pull forcefully
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3
Check for and remove any small torn pieces of paper from the paper path and rollers
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4
Close the front door
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5
Restart the printer by turning it off and back on
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6
Try printing again
Related HP Printer (Smart Tank) error codes
E4 error — frequently asked questions
What does the E4 error mean on a HP printer (smart tank)?
Paper is jammed inside the printer
What causes the E4 error?
The E4 error is usually caused by: Paper fed at an angle and became stuck in the paper path; Multiple sheets were fed at once; Wrinkled, torn, or damp paper was used; Input tray was overfilled.
Can I fix the E4 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5–10m.
How much does it cost to fix the E4 error?
Fixing the E4 error on a HP printer (smart tank) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (smart tank) with the E4 error?
In most cases yes, but it's best to address the E4 error soon — see the fix steps below to resolve it.