ErrorCodeDoctor
HP Printer (Smart Tank) E3 error code
The E3 error means your HP Smart Tank printer's print carriage — the assembly that moves back and forth during printing — is jammed or stalled. Opening the front door and carefully removing any obstructions from around the carriage clears this in most cases. Do not open the printhead cover when clearing the jam.
Common causes
- A piece of jammed paper is blocking the carriage path
- A foreign object is lodged in the carriage area
- The printhead cover is not properly closed causing the carriage to stall
How to fix it
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1
Open the front door of the printer
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2
Check that the printhead cover is properly closed — do not open it
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3
Carefully look for and remove any jammed paper or objects blocking the print carriage
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4
Close the front door
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5
Press the Resume button to continue printing or press Cancel to cancel
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6
If the problem persists turn the printer off and back on
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7
If E3 returns contact a qualified technician
Related HP Printer (Smart Tank) error codes
E3 error — frequently asked questions
What does the E3 error mean on a HP printer (smart tank)?
The print carriage is jammed or stalled and cannot move
What causes the E3 error?
The E3 error is usually caused by: A piece of jammed paper is blocking the carriage path; A foreign object is lodged in the carriage area; The printhead cover is not properly closed causing the carriage to stall.
Can I fix the E3 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5–10m.
How much does it cost to fix the E3 error?
Fixing the E3 error on a HP printer (smart tank) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (smart tank) with the E3 error?
In most cases yes, but it's best to address the E3 error soon — see the fix steps below to resolve it.