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HP · Printer (LaserJet)

HP Printer (LaserJet) Go/03 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Go/03 code means your HP LaserJet printer detected that the paper type or size loaded in the input tray does not match what the print job requires. Load the correct paper type and size and press Resume to continue, or press Cancel to cancel the job and change the print settings.

Common causes

  • Paper loaded in the tray is a different size or type from what the print job specifies
  • Print settings were not updated after changing the paper loaded in the tray

How to fix it

  1. 1

    Load the correct paper type and size that matches the print job settings into the input tray

  2. 2

    Press the Resume button to continue the print job

  3. 3

    Or press the Cancel button to cancel the job and change the paper size or type in your print settings to match what is loaded

Related HP Printer (LaserJet) error codes

Go/03 error — frequently asked questions

What does the Go/03 error mean on a HP printer (laserjet)?

The paper type or size loaded does not match the print job settings

What causes the Go/03 error?

The Go/03 error is usually caused by: Paper loaded in the tray is a different size or type from what the print job specifies; Print settings were not updated after changing the paper loaded in the tray.

Can I fix the Go/03 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the Go/03 error?

Fixing the Go/03 error on a HP printer (laserjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laserjet) with the Go/03 error?

In most cases yes, but it's best to address the Go/03 error soon — see the fix steps below to resolve it.