ErrorCodeDoctor
HP Printer (LaserJet) Er/03 error code
The Er/03 error means your HP LaserJet printer tried to feed a sheet of paper from the input tray but failed to pick it up. This is commonly caused by paper that is curled, damp, or not properly loaded. Removing the stack, checking the condition of the paper, reloading it, and retrying usually resolves it.
Common causes
- Paper is curled, wrinkled, or damp and not feeding cleanly
- Paper stack was not loaded correctly in the tray
- Paper width guides are too loose or too tight against the stack
- Pick rollers are worn or dirty
How to fix it
-
1
Remove the entire stack of paper from the input tray
-
2
Check the condition of the paper — remove any curled, wrinkled, or damp sheets
-
3
Tap the stack on a flat surface to align the edges
-
4
Reload the paper and make sure the width guides are snug but not bending the paper
-
5
Try to print again
-
6
If Er/03 persists refer to the HP guide for printer not picking paper
Related HP Printer (LaserJet) error codes
Er/03 error — frequently asked questions
What does the Er/03 error mean on a HP printer (laserjet)?
The printer failed to pick a sheet of paper from the tray
What causes the Er/03 error?
The Er/03 error is usually caused by: Paper is curled, wrinkled, or damp and not feeding cleanly; Paper stack was not loaded correctly in the tray; Paper width guides are too loose or too tight against the stack; Pick rollers are worn or dirty.
Can I fix the Er/03 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5m.
How much does it cost to fix the Er/03 error?
Fixing the Er/03 error on a HP printer (laserjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (laserjet) with the Er/03 error?
In most cases yes, but it's best to address the Er/03 error soon — see the fix steps below to resolve it.