ErrorCodeDoctor
HP Printer (LaserJet) Go/02 error code
The Go/02 code means your HP LaserJet printer has finished printing one side of a manual duplex job and needs you to reload the pages to print the second side. Remove the printed pages from the output tray, place them printed-side down with the top edge feeding into the printer first, load them back into the input tray, and press Resume to continue printing the second side.
Common causes
- A manual duplex (double-sided) print job is in progress and the first side has been printed
How to fix it
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1
Remove the stack of printed pages from the output tray
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2
Load the stack back into the input tray with the printed side facing down and the top edge of the pages going into the printer first
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3
Press the Resume button to print the second side
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4
Or press the Cancel button to cancel the job
Related HP Printer (LaserJet) error codes
Go/02 error — frequently asked questions
What does the Go/02 error mean on a HP printer (laserjet)?
The printer is processing a manual duplex job and needs you to reload the printed pages
What causes the Go/02 error?
The Go/02 error is usually caused by: A manual duplex (double-sided) print job is in progress and the first side has been printed.
Can I fix the Go/02 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 2m.
How much does it cost to fix the Go/02 error?
Fixing the Go/02 error on a HP printer (laserjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (laserjet) with the Go/02 error?
In most cases yes, but it's best to address the Go/02 error soon — see the fix steps below to resolve it.