ErrorCodeDoctor
HP Printer (LaserJet) Er/23 error code
The Er/23 error means your HP LaserJet printer does not have enough memory to process the current print job. This typically happens with very large or complex documents. Pressing Cancel and breaking the job into smaller batches of fewer pages resolves this. Avoid running multiple tasks like scanning and printing simultaneously.
Common causes
- The print job is too large or complex for the printer's available memory
- Multiple tasks are being run simultaneously consuming memory
How to fix it
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1
Press the Cancel button to cancel the current print job
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2
Break the document into smaller sections — print a few pages at a time instead of all at once
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3
Avoid scanning or copying while printing to free up memory
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4
Resend the smaller batches one at a time
Related HP Printer (LaserJet) error codes
Er/23 error — frequently asked questions
What does the Er/23 error mean on a HP printer (laserjet)?
The printer is running low on memory and cannot process the print job
What causes the Er/23 error?
The Er/23 error is usually caused by: The print job is too large or complex for the printer's available memory; Multiple tasks are being run simultaneously consuming memory.
Can I fix the Er/23 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5m.
How much does it cost to fix the Er/23 error?
Fixing the Er/23 error on a HP printer (laserjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (laserjet) with the Er/23 error?
In most cases yes, but it's best to address the Er/23 error soon — see the fix steps below to resolve it.