ErrorCodeDoctor
HP · Printer (LaserJet)

HP Printer (LaserJet) Er/08 error code

Difficulty: Easy · Cost: $30–$60 · Duration: 5m

The Er/08 error means the toner cartridge is very low on toner and the printer's Very Low Setting is configured to Stop — meaning the printer will not continue printing when toner is critically low. You can change this setting to Continue to resume printing temporarily, but the cartridge should be replaced as soon as possible to maintain print quality.

Common causes

  • Toner cartridge has reached a very low toner level
  • The Very Low Setting in the printer's advanced settings is set to Stop rather than Continue

How to fix it

  1. 1

    To continue printing temporarily open the HP app and click your printer

  2. 2

    Click Advanced Settings then go to System and then Supply Settings

  3. 3

    Change the Very Low Setting from Stop to Continue

  4. 4

    To permanently resolve the error replace the toner cartridge with a new genuine HP cartridge

  5. 5

    If the error persists after replacing the cartridge contact a qualified technician

Related HP Printer (LaserJet) error codes

Er/08 error — frequently asked questions

What does the Er/08 error mean on a HP printer (laserjet)?

The toner cartridge is very low and the printer has stopped because the cartridge setting is set to Stop

What causes the Er/08 error?

The Er/08 error is usually caused by: Toner cartridge has reached a very low toner level; The Very Low Setting in the printer's advanced settings is set to Stop rather than Continue.

Can I fix the Er/08 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the Er/08 error?

Fixing the Er/08 error on a HP printer (laserjet) typically costs $30–$60, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laserjet) with the Er/08 error?

In most cases yes, but it's best to address the Er/08 error soon — see the fix steps below to resolve it.