ErrorCodeDoctor
Canon Printer (imageCLASS) #861 error code
Error code #861 on your Canon imageCLASS printer means a document could not be printed because either a printer driver not intended for this machine was used or the print data is corrupted. Make sure you are using the correct printer driver for your imageCLASS model. Check the document file for defects.
Common causes
- A printer driver for a different machine was used to send the print job
- The print data is corrupted or defective
How to fix it
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1
Make sure the printer driver installed and selected is the correct one for your imageCLASS model
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2
Download the correct driver from the manufacturer support page if needed
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3
Check the document file for defects and try printing again
Related Canon Printer (imageCLASS) error codes
#001
An original document has jammed in the feeder
#003
A fax could not be sent or received because the data size is too large
#005
A fax could not be sent because the recipient's machine did not respond within 35 seconds
#012
A fax could not be sent because the recipient's machine has run out of paper
#861 error — frequently asked questions
What does the #861 error mean on a Canon printer (imageclass)?
A document could not be printed — wrong printer driver or corrupted data
What causes the #861 error?
The #861 error is usually caused by: A printer driver for a different machine was used to send the print job; The print data is corrupted or defective.
Can I fix the #861 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5m.
How much does it cost to fix the #861 error?
Fixing the #861 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (imageclass) with the #861 error?
In most cases yes, but it's best to address the #861 error soon — see the fix steps below to resolve it.