Canon Printer (imageCLASS) #001 error code
Error code #001 on your Canon imageCLASS printer means an original document has jammed in the automatic document feeder (ADF). Gently remove the jammed document from the feeder and reload it correctly before retrying the operation.
Common causes
- An original document became jammed in the ADF while scanning or faxing
How to fix it
-
1
Open the ADF cover and gently remove the jammed document
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2
Clear any paper scraps from the ADF paper path
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3
Reload the document correctly in the ADF
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4
Retry the scan or fax operation
Related Canon Printer (imageCLASS) error codes
#003
A fax could not be sent or received because the data size is too large
#005
A fax could not be sent because the recipient's machine did not respond within 35 seconds
#012
A fax could not be sent because the recipient's machine has run out of paper
#018
A fax could not be sent because the recipient's line was busy or did not respond
#001 error — frequently asked questions
What does the #001 error mean on a Canon printer (imageclass)?
An original document has jammed in the feeder
What causes the #001 error?
The #001 error is usually caused by: An original document became jammed in the ADF while scanning or faxing.
Can I fix the #001 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 2m.
How much does it cost to fix the #001 error?
Fixing the #001 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (imageclass) with the #001 error?
In most cases yes, but it's best to address the #001 error soon — see the fix steps below to resolve it.