Canon Printer (imageCLASS) #012 error code
Error code #012 on your Canon imageCLASS printer means the fax could not be delivered because the recipient's fax machine has run out of paper. Ask the recipient to reload paper in their fax machine and then resend the fax.
Common causes
- The recipient's fax machine ran out of paper and cannot receive the fax
How to fix it
-
1
Contact the recipient and ask them to reload paper in their fax machine
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2
Resend the fax once the recipient has reloaded paper
Related Canon Printer (imageCLASS) error codes
#001
An original document has jammed in the feeder
#003
A fax could not be sent or received because the data size is too large
#005
A fax could not be sent because the recipient's machine did not respond within 35 seconds
#018
A fax could not be sent because the recipient's line was busy or did not respond
#012 error — frequently asked questions
What does the #012 error mean on a Canon printer (imageclass)?
A fax could not be sent because the recipient's machine has run out of paper
What causes the #012 error?
The #012 error is usually caused by: The recipient's fax machine ran out of paper and cannot receive the fax.
Can I fix the #012 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 2m.
How much does it cost to fix the #012 error?
Fixing the #012 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (imageclass) with the #012 error?
In most cases yes, but it's best to address the #012 error soon — see the fix steps below to resolve it.