ErrorCodeDoctor
Canon · Printer (imageCLASS)

Canon Printer (imageCLASS) #818 / #819 / #820 / #821 / #827 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

Error codes #818, #819, #820, #821, or #827 on your Canon imageCLASS printer mean received fax or I-Fax data could not be processed because it is in an unsupported file format or has incorrect encoding information (MIME, BASE64, uuencode, or TIFF). Contact the sender and ask them to check their settings and resend the data in a supported format.

Common causes

  • Received data is in an unsupported file format
  • Received I-Fax data has incorrect MIME, BASE64, uuencode, or TIFF information

How to fix it

  1. 1

    Contact the sender and ask them to check their fax or I-Fax settings

  2. 2

    Ask them to resend the data in a compatible format

  3. 3

    If the sender is also using a Canon imageCLASS ask them to check their I-Fax settings

Related Canon Printer (imageCLASS) error codes

1

#001

An original document has jammed in the feeder

easy
2

#003

A fax could not be sent or received because the data size is too large

easy
3

#005

A fax could not be sent because the recipient's machine did not respond within 35 seconds

easy
4

#012

A fax could not be sent because the recipient's machine has run out of paper

easy

#818 / #819 / #820 / #821 / #827 error — frequently asked questions

What does the #818 / #819 / #820 / #821 / #827 error mean on a Canon printer (imageclass)?

Received fax or I-Fax data is in an unsupported or incorrect format

What causes the #818 / #819 / #820 / #821 / #827 error?

The #818 / #819 / #820 / #821 / #827 error is usually caused by: Received data is in an unsupported file format; Received I-Fax data has incorrect MIME, BASE64, uuencode, or TIFF information.

Can I fix the #818 / #819 / #820 / #821 / #827 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the #818 / #819 / #820 / #821 / #827 error?

Fixing the #818 / #819 / #820 / #821 / #827 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (imageclass) with the #818 / #819 / #820 / #821 / #827 error?

In most cases yes, but it's best to address the #818 / #819 / #820 / #821 / #827 error soon — see the fix steps below to resolve it.