Canon Printer (imageCLASS) #806 error code
Error code #806 on your Canon imageCLASS printer means the username or password for the shared folder, FTP server, or email destination is incorrect. Verify and correct the credentials in the Address Book entry for the destination.
Common causes
- The username or password registered in the Address Book for the destination does not match the actual credentials on the shared folder, FTP server, or email server
- An incorrect email address was specified as the destination
How to fix it
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1
Open the Address Book and edit the destination entry
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2
Enter the correct username and password that match the shared folder, FTP server, or email account
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3
If sending email verify the destination email address is correct
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4
Try the operation again
Related Canon Printer (imageCLASS) error codes
#001
An original document has jammed in the feeder
#003
A fax could not be sent or received because the data size is too large
#005
A fax could not be sent because the recipient's machine did not respond within 35 seconds
#012
A fax could not be sent because the recipient's machine has run out of paper
#806 error — frequently asked questions
What does the #806 error mean on a Canon printer (imageclass)?
An incorrect username or password was used for the shared folder, FTP server, or email destination
What causes the #806 error?
The #806 error is usually caused by: The username or password registered in the Address Book for the destination does not match the actual credentials on the shared folder, FTP server, or email server; An incorrect email address was specified as the destination.
Can I fix the #806 error myself?
It's possible for a moderately handy person, but budget 5m and expect some disassembly.
How much does it cost to fix the #806 error?
Fixing the #806 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (imageclass) with the #806 error?
In most cases yes, but it's best to address the #806 error soon — see the fix steps below to resolve it.