ErrorCodeDoctor
Canon · Printer (imageCLASS)

Canon Printer (imageCLASS) #804 error code

Difficulty: Medium · Cost: $0 · Duration: Depends on administrator availability

Error code #804 on your Canon imageCLASS printer means the user account does not have write access to the shared folder or FTP server destination, or the folder name specified is incorrect. Contact your network administrator to grant the correct permissions or verify the destination folder name.

Common causes

  • The sender's user account does not have write permission on the destination shared folder or FTP server
  • The shared folder name specified in the destination is incorrect

How to fix it

  1. 1

    Contact your network administrator to grant write access to the shared folder for the sender's user account

  2. 2

    Verify the shared folder or FTP server path in the destination settings is correct

  3. 3

    Try the operation again after permissions are corrected

Related Canon Printer (imageCLASS) error codes

1

#001

An original document has jammed in the feeder

easy
2

#003

A fax could not be sent or received because the data size is too large

easy
3

#005

A fax could not be sent because the recipient's machine did not respond within 35 seconds

easy
4

#012

A fax could not be sent because the recipient's machine has run out of paper

easy

#804 error — frequently asked questions

What does the #804 error mean on a Canon printer (imageclass)?

No write access privileges to the shared folder or FTP server

What causes the #804 error?

The #804 error is usually caused by: The sender's user account does not have write permission on the destination shared folder or FTP server; The shared folder name specified in the destination is incorrect.

Can I fix the #804 error myself?

It's possible for a moderately handy person, but budget Depends on administrator availability and expect some disassembly.

How much does it cost to fix the #804 error?

Fixing the #804 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (imageclass) with the #804 error?

In most cases yes, but it's best to address the #804 error soon — see the fix steps below to resolve it.