ErrorCodeDoctor
Canon · Printer (imageCLASS)

Canon Printer (imageCLASS) #802 error code

Difficulty: Medium · Cost: $0 · Duration: 5m

Error code #802 on your Canon imageCLASS printer means the SMTP, POP3, or FTP server name configured on the machine is not correct. Check and correct the server name in the machine's network settings.

Common causes

  • The SMTP, POP3, or FTP server name is typed incorrectly in the machine's settings

How to fix it

  1. 1

    Go to the machine's network settings

  2. 2

    Correct the SMTP, POP3, or FTP server name

  3. 3

    Save the settings and try the operation again

Related Canon Printer (imageCLASS) error codes

1

#001

An original document has jammed in the feeder

easy
2

#003

A fax could not be sent or received because the data size is too large

easy
3

#005

A fax could not be sent because the recipient's machine did not respond within 35 seconds

easy
4

#012

A fax could not be sent because the recipient's machine has run out of paper

easy

#802 error — frequently asked questions

What does the #802 error mean on a Canon printer (imageclass)?

The SMTP, POP3, or FTP server name is set incorrectly

What causes the #802 error?

The #802 error is usually caused by: The SMTP, POP3, or FTP server name is typed incorrectly in the machine's settings.

Can I fix the #802 error myself?

It's possible for a moderately handy person, but budget 5m and expect some disassembly.

How much does it cost to fix the #802 error?

Fixing the #802 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (imageclass) with the #802 error?

In most cases yes, but it's best to address the #802 error soon — see the fix steps below to resolve it.