ErrorCodeDoctor
Canon Printer (imageCLASS) #701 error code
Error code #701 on your Canon imageCLASS printer means Department ID authentication failed because an incorrect Department ID or PIN was entered. Enter the correct Department ID and PIN. If unknown-ID jobs are disabled contact your network administrator to either enable them or provide the correct credentials.
Common causes
- An incorrect Department ID or PIN was entered
- Unknown-ID jobs are disabled and an operation was attempted without entering a Department ID
How to fix it
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1
Enter the correct Department ID and PIN
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2
If you do not know the credentials contact your network administrator
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3
Ask your administrator to enable unknown-ID jobs if access without a Department ID is needed
Related Canon Printer (imageCLASS) error codes
#001
An original document has jammed in the feeder
#003
A fax could not be sent or received because the data size is too large
#005
A fax could not be sent because the recipient's machine did not respond within 35 seconds
#012
A fax could not be sent because the recipient's machine has run out of paper
#701 error — frequently asked questions
What does the #701 error mean on a Canon printer (imageclass)?
Authentication failed — incorrect Department ID or PIN entered
What causes the #701 error?
The #701 error is usually caused by: An incorrect Department ID or PIN was entered; Unknown-ID jobs are disabled and an operation was attempted without entering a Department ID.
Can I fix the #701 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 2m.
How much does it cost to fix the #701 error?
Fixing the #701 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (imageclass) with the #701 error?
In most cases yes, but it's best to address the #701 error soon — see the fix steps below to resolve it.