ErrorCodeDoctor
Canon Printer (imageCLASS) #022 error code
Error code #022 on your Canon imageCLASS printer means fax sending from a computer has been disabled by the administrator. To send a fax from a computer the Allow Fax Driver TX setting must be enabled. Contact your network administrator to enable this setting. This code also appears if a fax forwarding destination was deleted from the Address Book — re-register the forwarding destination.
Common causes
- The Allow Fax Driver TX setting is turned off by the administrator
- A fax forwarding destination was deleted from the Address Book
How to fix it
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1
Contact your network administrator and ask them to enable the Allow Fax Driver TX setting
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2
If the forwarding destination was deleted re-register it in the Address Book
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3
Check memory for any faxes that failed to forward and resend or delete them as needed
Related Canon Printer (imageCLASS) error codes
#001
An original document has jammed in the feeder
#003
A fax could not be sent or received because the data size is too large
#005
A fax could not be sent because the recipient's machine did not respond within 35 seconds
#012
A fax could not be sent because the recipient's machine has run out of paper
#022 error — frequently asked questions
What does the #022 error mean on a Canon printer (imageclass)?
Sending a fax from a computer is disabled — administrator action required
What causes the #022 error?
The #022 error is usually caused by: The Allow Fax Driver TX setting is turned off by the administrator; A fax forwarding destination was deleted from the Address Book.
Can I fix the #022 error myself?
It's possible for a moderately handy person, but budget Depends on administrator availability and expect some disassembly.
How much does it cost to fix the #022 error?
Fixing the #022 error on a Canon printer (imageclass) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (imageclass) with the #022 error?
In most cases yes, but it's best to address the #022 error soon — see the fix steps below to resolve it.