ErrorCodeDoctor
LG · Washing Machine (Wash Tower)

LG Washing Machine (Wash Tower) UE error code

Difficulty: Easy · Cost: $0 · Duration: 5m

The UE error on your LG WashTower washer means the drum cannot balance the load during the spin cycle. The WashTower performs best when the drum is about two-thirds full. Items that should not be machine washed — bathroom mats, carpets, electric blankets, rubber mats, waterproof clothes — can cause severe imbalance and should not be used.

Common causes

  • Laundry is unevenly distributed inside the drum
  • Load is too large or too small — the drum needs to be about two-thirds full
  • Items not suitable for machine washing are inside causing uneven weight distribution
  • Laundry nets are used incorrectly — only 2 to 3 nets at a time, each filled to two-thirds
  • The unit is not level on the floor

How to fix it

  1. 1

    Pause the washer and open the door

  2. 2

    Redistribute laundry evenly in the drum and adjust the load to about two-thirds of the drum capacity

  3. 3

    Do not wash bathroom mats, carpets, electric blankets, rubber mats, waterproof clothes, or rubber-backed items

  4. 4

    Wash blankets using the Duvet cycle and padded jackets using the Sportswear cycle

  5. 5

    If using laundry nets wash 2 to 3 nets at a time and fill each only to two-thirds capacity

  6. 6

    If the unit shakes use a wrench to adjust the leveling legs until the unit is level on the floor

Related LG Washing Machine (Wash Tower) error codes

1

LE / CE

The washer drum is not rotating — motor issue or foreign object trapped (LE) or motor control component damaged (CE)

easy
2

IE

The washer is not filling with water — inlet error

easy
3

OE

The washer cannot drain water — outlet error

easy
4

dE1 / dE2 / dE4

The washer door is not properly closed or locked

easy

UE error — frequently asked questions

What does the UE error mean on a LG washing machine (wash tower)?

The laundry load is unevenly distributed — unbalance error

What causes the UE error?

The UE error is usually caused by: Laundry is unevenly distributed inside the drum; Load is too large or too small — the drum needs to be about two-thirds full; Items not suitable for machine washing are inside causing uneven weight distribution; Laundry nets are used incorrectly — only 2 to 3 nets at a time, each filled to two-thirds; The unit is not level on the floor.

Can I fix the UE error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the UE error?

Fixing the UE error on a LG washing machine (wash tower) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (wash tower) with the UE error?

In most cases yes, but it's best to address the UE error soon — see the fix steps below to resolve it.