ErrorCodeDoctor
LG · Washing Machine (Wash Tower)

LG Washing Machine (Wash Tower) dE1 / dE2 / dE4 error code

Difficulty: Easy · Cost: $0–$150 · Duration: 2–5m

The dE1, dE2, or dE4 error on your LG WashTower means the washer door is not properly closed or locked. The WashTower's washer drum is tightly sealed to prevent water and steam from leaking — if laundry gets trapped in the door or the door does not close properly leaks may occur. When closing the WashTower washer door press the centre of the door handle from the front.

Common causes

  • The door was not closed properly — press the centre of the door handle from the front
  • Laundry or a foreign object is trapped between the door and the gasket
  • The rubber gasket is damaged or torn
  • The door latch is damaged or bent
  • The door magnet is missing or the door lock sensor is malfunctioning

How to fix it

  1. 1

    Make sure all laundry is fully inside the drum — for large items like blankets push them in further to allow the door to close properly

  2. 2

    Check that small items are not caught between the door and the gasket

  3. 3

    Pull the door open using the handle and then close it again firmly by pressing the centre of the door handle from the front

  4. 4

    Once the door is properly closed the error code will clear and the washer will resume operation

  5. 5

    If the door latch is damaged or bent or the rubber gasket is torn do not attempt to fix it yourself — contact a qualified technician service

Related LG Washing Machine (Wash Tower) error codes

1

LE / CE

The washer drum is not rotating — motor issue or foreign object trapped (LE) or motor control component damaged (CE)

easy
2

IE

The washer is not filling with water — inlet error

easy
3

OE

The washer cannot drain water — outlet error

easy
4

UE

The laundry load is unevenly distributed — unbalance error

easy

dE1 / dE2 / dE4 error — frequently asked questions

What does the dE1 / dE2 / dE4 error mean on a LG washing machine (wash tower)?

The washer door is not properly closed or locked

What causes the dE1 / dE2 / dE4 error?

The dE1 / dE2 / dE4 error is usually caused by: The door was not closed properly — press the centre of the door handle from the front; Laundry or a foreign object is trapped between the door and the gasket; The rubber gasket is damaged or torn; The door latch is damaged or bent; The door magnet is missing or the door lock sensor is malfunctioning.

Can I fix the dE1 / dE2 / dE4 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2–5m.

How much does it cost to fix the dE1 / dE2 / dE4 error?

Fixing the dE1 / dE2 / dE4 error on a LG washing machine (wash tower) typically costs $0–$150, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (wash tower) with the dE1 / dE2 / dE4 error?

In most cases yes, but it's best to address the dE1 / dE2 / dE4 error soon — see the fix steps below to resolve it.