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LG · Washing Machine (Wash Tower)

LG Washing Machine (Wash Tower) FF error code

Difficulty: Medium · Cost: $0 · Duration: 1–2h

The FF error on your LG WashTower washer means the inlet or drain hoses have frozen. Thaw the washer tub and drain hose using warm water, then thaw the inlet hoses and taps before restarting. To prevent freezing during winter months drain all remaining water from the unit when not in use.

Common causes

  • Inlet hoses or taps have frozen due to prolonged cold weather
  • Drain hose or the inside of the washer has frozen

How to fix it

  1. 1

    Open the washer door and remove all laundry

  2. 2

    Pour warm water (50–60°C) into the drum and close the door — give the drain pump one to two hours to defrost

  3. 3

    Open the access cover on the lower front and use the residual water drain hose to drain remaining water

  4. 4

    If IE also appears disconnect the inlet hoses, wrap frozen taps with a cloth soaked in hot water for 5 minutes to thaw, and thaw frozen hoses in warm water below 60°C

  5. 5

    Once thawed reconnect and run a Rinse x1 cycle to confirm normal operation

  6. 6

    To prevent freezing in winter: drain residual water from the drain tube, hold the drain hose downward to remove water trapped inside, and remove water from inlet hoses with the taps closed

Related LG Washing Machine (Wash Tower) error codes

1

LE / CE

The washer drum is not rotating — motor issue or foreign object trapped (LE) or motor control component damaged (CE)

easy
2

IE

The washer is not filling with water — inlet error

easy
3

OE

The washer cannot drain water — outlet error

easy
4

UE

The laundry load is unevenly distributed — unbalance error

easy

FF error — frequently asked questions

What does the FF error mean on a LG washing machine (wash tower)?

The inlet or drain hoses have frozen due to prolonged cold weather

What causes the FF error?

The FF error is usually caused by: Inlet hoses or taps have frozen due to prolonged cold weather; Drain hose or the inside of the washer has frozen.

Can I fix the FF error myself?

It's possible for a moderately handy person, but budget 1–2h and expect some disassembly.

How much does it cost to fix the FF error?

Fixing the FF error on a LG washing machine (wash tower) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (wash tower) with the FF error?

In most cases yes, but it's best to address the FF error soon — see the fix steps below to resolve it.