ErrorCodeDoctor
LG · Washing Machine (Wash Tower)

LG Washing Machine (Wash Tower) Add error code

Difficulty: Easy · Cost: $0–$100 · Duration: 10–15m

The Add error on the dryer section of your LG WashTower means the steam generator is not receiving water during operation. Check that the tap connected to the dryer steam water supply is open and that the inlet hose is not kinked or frozen. If taps or hoses are frozen thaw them before restarting.

Common causes

  • The tap connected to the steam generator water supply is closed
  • The steam generator inlet hose is kinked or blocked
  • The inlet hose or tap is frozen due to cold weather

How to fix it

  1. 1

    Close the tap connected to the unit and disconnect the inlet hose

  2. 2

    Open the tap and check if water flows from the inlet hose — if it does the tap is working

  3. 3

    Turn off the tap and reconnect the water hose then open the tap fully

  4. 4

    For frozen taps wrap them with a warm cloth to thaw

  5. 5

    For frozen hoses submerge them in warm water and allow them to thaw

  6. 6

    If the Add error persists after confirming water supply contact a qualified technician service

Related LG Washing Machine (Wash Tower) error codes

1

LE / CE

The washer drum is not rotating — motor issue or foreign object trapped (LE) or motor control component damaged (CE)

easy
2

IE

The washer is not filling with water — inlet error

easy
3

OE

The washer cannot drain water — outlet error

easy
4

UE

The laundry load is unevenly distributed — unbalance error

easy

Add error — frequently asked questions

What does the Add error mean on a LG washing machine (wash tower)?

Water is not being supplied to the dryer steam generator — dryer section specific

What causes the Add error?

The Add error is usually caused by: The tap connected to the steam generator water supply is closed; The steam generator inlet hose is kinked or blocked; The inlet hose or tap is frozen due to cold weather.

Can I fix the Add error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 10–15m.

How much does it cost to fix the Add error?

Fixing the Add error on a LG washing machine (wash tower) typically costs $0–$100, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (wash tower) with the Add error?

In most cases yes, but it's best to address the Add error soon — see the fix steps below to resolve it.