ErrorCodeDoctor
Whirlpool Washing Machine (Top Load) HC error code
The HC code on your Whirlpool top load HE washer appears at the end of a wash cycle to indicate that the hot and cold water hoses are connected to the wrong inlets. The cold water hose is connected to the hot water inlet and the hot water hose is connected to the cold water inlet. Turn off the water supply, swap the hoses to their correct inlets, and run another cycle to confirm.
Common causes
- The hot water hose was connected to the cold water inlet and the cold water hose to the hot water inlet during installation
How to fix it
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1
Turn off the hot and cold water supply valves
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2
Disconnect both inlet hoses from the back of the washer and from the wall
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3
Reconnect the hot water hose to the hot water inlet (marked HOT or with a red indicator) and the cold water hose to the cold water inlet (marked COLD or with a blue indicator)
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4
Turn the water supply back on and run another wash cycle to confirm the HC code does not return
Related Whirlpool Washing Machine (Top Load) error codes
HC error — frequently asked questions
What does the HC error mean on a Whirlpool washing machine (top load)?
The hot and cold inlet hoses are installed incorrectly — they are reversed
What causes the HC error?
The HC error is usually caused by: The hot water hose was connected to the cold water inlet and the cold water hose to the hot water inlet during installation.
Can I fix the HC error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 10m.
How much does it cost to fix the HC error?
Fixing the HC error on a Whirlpool washing machine (top load) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my washing machine (top load) with the HC error?
In most cases yes, but it's best to address the HC error soon — see the fix steps below to resolve it.