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Whirlpool · Washing Machine (Top Load)

Whirlpool Washing Machine (Top Load) drn error code

Difficulty: Easy · Cost: $0–$100 · Duration: 10–15m

The drn code on your Whirlpool top load HE washer means the machine is not draining properly. This can sometimes be an installation issue — the drain hose may be too far into the standpipe, kinked, or positioned too low. Check the drain hose installation and make sure the standpipe height is correct.

Common causes

  • Drain hose is inserted too far into the standpipe — more than 4.5 inches (113mm)
  • Drain hose is kinked or blocked
  • Drain hose is installed too low allowing water to siphon back into the tub
  • Standpipe height is outside the required range

How to fix it

  1. 1

    Check the drain hose at the back of the washer and make sure it is not kinked

  2. 2

    Confirm the drain hose is not inserted more than 4.5 inches (113mm) into the standpipe

  3. 3

    Make sure the standpipe height is between 39–96 inches (99–244cm) from the floor

  4. 4

    Secure the drain hose with the plastic tie to prevent it from moving during operation

  5. 5

    If the drn code persists after checking the installation contact a qualified technician or schedule service

Related Whirlpool Washing Machine (Top Load) error codes

1

F# E# / F##

A system error was detected — attempt a reset then contact service if it persists

medium
2

HC

The hot and cold inlet hoses are installed incorrectly — they are reversed

easy
3

LdL

The lid is not locking properly

easy
4

LdU

The lid cannot unlock — an object is sitting on top of the washer lid

easy

drn error — frequently asked questions

What does the drn error mean on a Whirlpool washing machine (top load)?

The washer is not draining properly

What causes the drn error?

The drn error is usually caused by: Drain hose is inserted too far into the standpipe — more than 4.5 inches (113mm); Drain hose is kinked or blocked; Drain hose is installed too low allowing water to siphon back into the tub; Standpipe height is outside the required range.

Can I fix the drn error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 10–15m.

How much does it cost to fix the drn error?

Fixing the drn error on a Whirlpool washing machine (top load) typically costs $0–$100, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (top load) with the drn error?

In most cases yes, but it's best to address the drn error soon — see the fix steps below to resolve it.