Whirlpool Microwave DOOR / OPEN and CLOSE DOOR error code
The DOOR or OPEN and CLOSE DOOR message on your Whirlpool microwave means the door is not properly closed or latched. Open and firmly close the microwave door — press it until you hear it click. Check for any food debris or objects around the door latch that may be preventing it from closing fully. If the door will not latch properly after clearing obstructions contact a qualified technician or schedule service.
Common causes
- Microwave door was not closed firmly enough
- Food debris or an object is blocking the door latch
- Door latch or door switch has malfunctioned
How to fix it
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1
Open the microwave door fully
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2
Check around the door latch area for food debris or obstructions and clean thoroughly
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3
Close the door firmly until you hear it click into the latch
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4
If the DOOR message persists after closing firmly contact a qualified technician or schedule service — the door latch or switch may need replacing
Related Whirlpool Microwave error codes
SE
A button on the control panel is stuck or continuously pressed
ERROR (during sensor cooking)
An error occurred during sensor cooking — the sensor could not detect steam correctly
Err7
A control board fault was detected
F9 / F9 E0
The electrical outlet or connection may be miswired
DOOR / OPEN and CLOSE DOOR error — frequently asked questions
What does the DOOR / OPEN and CLOSE DOOR error mean on a Whirlpool microwave?
The microwave door is not closing or latching properly
What causes the DOOR / OPEN and CLOSE DOOR error?
The DOOR / OPEN and CLOSE DOOR error is usually caused by: Microwave door was not closed firmly enough; Food debris or an object is blocking the door latch; Door latch or door switch has malfunctioned.
Can I fix the DOOR / OPEN and CLOSE DOOR error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 2–5m.
How much does it cost to fix the DOOR / OPEN and CLOSE DOOR error?
Fixing the DOOR / OPEN and CLOSE DOOR error on a Whirlpool microwave typically costs $0–$150, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my microwave with the DOOR / OPEN and CLOSE DOOR error?
In most cases yes, but it's best to address the DOOR / OPEN and CLOSE DOOR error soon — see the fix steps below to resolve it.