ErrorCodeDoctor
Samsung · Dryer

Samsung Dryer 9C1 / 9E / 2E / 9E1 error code

Difficulty: Easy · Cost: $0–$150 · Duration: 5–10m

These codes mean your Samsung dryer detected an irregularity in the electrical voltage being supplied to it. This can be caused by using an extension cord, sharing a circuit with other appliances, an incorrectly installed power cord on electric dryers, or using the dryer in a country other than where it was sold. If the dryer is stacked with a washer using a multi-control kit a 9C1 error can appear on the washer if you try to control the dryer within 5 seconds of turning the washer on — a SmartThings software update resolves this.

Common causes

  • Dryer is sharing a circuit with other appliances causing voltage irregularities
  • Extension cord is being used instead of a direct wall connection
  • Power cord on an electric dryer has not been installed correctly
  • Dryer is being used in a country other than where it was sold
  • On stacked units with multi-control kit the dryer was controlled too soon after turning on the washer

How to fix it

  1. 1

    Make sure the dryer is connected directly to a dedicated wall outlet — do not use an extension cord

  2. 2

    Check that the dryer is on its own dedicated circuit

  3. 3

    On electric dryers confirm the power cord has been installed correctly and the correct voltage is being supplied

  4. 4

    If using a multi-control kit add the dryer to SmartThings and install the available software update to resolve the 5-second timing issue

  5. 5

    If the error continues arrange professional service

Related Samsung Dryer error codes

1

bE / bE2 / bC2 / 6E / 6E2 / 6C2

A button on the control panel is stuck or being continuously detected as pressed

easy
2

dC / dE / dF / do / d0 / 1DC / 1dF

The dryer door is not detected as closed and latched correctly

easy
3

tS / t5 / tC / tO / t0 / tE / tE3 / tC5 / tCS / 1tC / 1tC5 / 1tCS

A temperature fault or temperature sensor fault was detected

easy
4

HC / hE / HC4 / 1HC

The dryer is overheating or not heating enough

easy

9C1 / 9E / 2E / 9E1 error — frequently asked questions

What does the 9C1 / 9E / 2E / 9E1 error mean on a Samsung dryer?

An abnormal voltage was detected in the electrical supply to the dryer

What causes the 9C1 / 9E / 2E / 9E1 error?

The 9C1 / 9E / 2E / 9E1 error is usually caused by: Dryer is sharing a circuit with other appliances causing voltage irregularities; Extension cord is being used instead of a direct wall connection; Power cord on an electric dryer has not been installed correctly; Dryer is being used in a country other than where it was sold; On stacked units with multi-control kit the dryer was controlled too soon after turning on the washer.

Can I fix the 9C1 / 9E / 2E / 9E1 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5–10m.

How much does it cost to fix the 9C1 / 9E / 2E / 9E1 error?

Fixing the 9C1 / 9E / 2E / 9E1 error on a Samsung dryer typically costs $0–$150, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my dryer with the 9C1 / 9E / 2E / 9E1 error?

In most cases yes, but it's best to address the 9C1 / 9E / 2E / 9E1 error soon — see the fix steps below to resolve it.