ErrorCodeDoctor
Samsung Dishwasher HC / HE error code
The HC or HE error means your Samsung dishwasher detected that the incoming hot water temperature exceeds the maximum safe limit of 176°F. The dishwasher stops to protect internal components from heat damage. Check that the household hot water heater is not set above 176°F. If the setting is correct but the error persists arrange professional service.
Common causes
- Household hot water heater is set above 176°F
- Temperature sensor has malfunctioned and is giving an incorrect reading
How to fix it
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1
Check the household hot water heater temperature setting and make sure it is not set above 176°F
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2
If the hot water heater setting is correct and the error still occurs arrange professional service
Related Samsung Dishwasher error codes
1E
The fine filter at the bottom of the dishwasher is dirty and needs cleaning
3E / 3C
The water level is too low or the drain/circulation pump is not operating correctly
4C / 4E
The dishwasher is not getting water at the correct pressure or temperature
5C / 5E
The dishwasher cannot drain water
HC / HE error — frequently asked questions
What does the HC / HE error mean on a Samsung dishwasher?
The water entering the dishwasher is too hot
What causes the HC / HE error?
The HC / HE error is usually caused by: Household hot water heater is set above 176°F; Temperature sensor has malfunctioned and is giving an incorrect reading.
Can I fix the HC / HE error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5m.
How much does it cost to fix the HC / HE error?
Fixing the HC / HE error on a Samsung dishwasher typically costs $0–$150, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my dishwasher with the HC / HE error?
In most cases yes, but it's best to address the HC / HE error soon — see the fix steps below to resolve it.