ErrorCodeDoctor
Samsung · Dishwasher

Samsung Dishwasher 5C / 5E error code

Difficulty: Easy · Cost: $0–$80 · Duration: 15–20m

The 5C or 5E error means your Samsung dishwasher cannot drain the water from the tub. This is most commonly caused by a blocked drain hose, a clogged filter, or an incorrectly installed drain hose. Checking the drain hose installation and cleaning the filter resolves it in most cases.

Common causes

  • Drain hose is kinked, bent, or not correctly installed
  • Dishwasher filter is clogged with food debris
  • Sink drain or air gap is blocked
  • Drain pump has malfunctioned

How to fix it

  1. 1

    Check the drain hose for kinks and make sure it is correctly routed — it should have a high loop or air gap to prevent backflow

  2. 2

    Make sure the drain hose connection to the sink is not pinched or blocked

  3. 3

    Remove and clean the dishwasher filter at the bottom of the tub

  4. 4

    Check the sink drain and air gap for blockages

  5. 5

    Unplug the dishwasher for 1 to 5 minutes then restore power and try again

  6. 6

    If the error continues arrange professional service

Related Samsung Dishwasher error codes

1

1E

The fine filter at the bottom of the dishwasher is dirty and needs cleaning

easy
2

3E / 3C

The water level is too low or the drain/circulation pump is not operating correctly

medium
3

4C / 4E

The dishwasher is not getting water at the correct pressure or temperature

easy
4

7E / 7C

The WaterWall reflector cannot move correctly

easy

5C / 5E error — frequently asked questions

What does the 5C / 5E error mean on a Samsung dishwasher?

The dishwasher cannot drain water

What causes the 5C / 5E error?

The 5C / 5E error is usually caused by: Drain hose is kinked, bent, or not correctly installed; Dishwasher filter is clogged with food debris; Sink drain or air gap is blocked; Drain pump has malfunctioned.

Can I fix the 5C / 5E error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 15–20m.

How much does it cost to fix the 5C / 5E error?

Fixing the 5C / 5E error on a Samsung dishwasher typically costs $0–$80, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my dishwasher with the 5C / 5E error?

In most cases yes, but it's best to address the 5C / 5E error soon — see the fix steps below to resolve it.