ErrorCodeDoctor
LG · Washing Machine (Top Load)

LG Washing Machine (Top Load) FF error code

Difficulty: Medium · Cost: $0 · Duration: 1–2h

The FF error on your LG top load washing machine stands for Freeze Failure. It means prolonged cold weather has caused the inlet or drain hose — or the inside of the washer — to freeze. The FF or OE errors indicate the drain hose is frozen and the IE error indicates the inlet hose or tap is frozen. Thaw the affected components using warm water before attempting to run the washer again.

Common causes

  • Inlet hose or water tap has frozen due to prolonged cold weather
  • Drain hose or the inside of the washer has frozen

How to fix it

  1. 1

    Open the washer door and remove all laundry — scoop out any remaining water

  2. 2

    Pour warm water (50–60°C) into the tub and wait 1–2 hours for the tub to thaw

  3. 3

    Wet a cloth with warm water and wrap it around the drain hose to thaw it

  4. 4

    For frozen inlet taps wrap a cloth soaked in hot water around the taps for 5 minutes

  5. 5

    Thaw disconnected inlet hoses in warm water below 50°C

  6. 6

    Once thawed run a Spin Only cycle to remove remaining water then run a Rinse + Spin cycle to test

  7. 7

    To prevent freezing in winter drain all remaining water from the hoses when the washer is not in use

Related LG Washing Machine (Top Load) error codes

1

AE / LE / LE1

The drum rotation system has a fault — gears or motor cannot operate properly

easy
2

IE

The washing machine is not filling with water — inlet error

easy
3

OE

The washing machine cannot drain water — outlet error

easy
4

UE

The laundry is unevenly distributed in the tub — unbalance error

easy

FF error — frequently asked questions

What does the FF error mean on a LG washing machine (top load)?

The inlet or drain hose has frozen — freeze failure

What causes the FF error?

The FF error is usually caused by: Inlet hose or water tap has frozen due to prolonged cold weather; Drain hose or the inside of the washer has frozen.

Can I fix the FF error myself?

It's possible for a moderately handy person, but budget 1–2h and expect some disassembly.

How much does it cost to fix the FF error?

Fixing the FF error on a LG washing machine (top load) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (top load) with the FF error?

In most cases yes, but it's best to address the FF error soon — see the fix steps below to resolve it.