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LG · Washing Machine (Top Load)

LG Washing Machine (Top Load) IE error code

Difficulty: Easy · Cost: $0–$100 · Duration: 10–15m

The IE error on your LG top load washing machine means the drum is not filling with water to the required level. This is almost always caused by a water supply issue — a closed tap, a kinked inlet hose, or frozen pipes in cold weather. If the water supply is fine and the error persists the inlet valve may be malfunctioning.

Common causes

  • Water supply tap is closed or not fully open
  • Inlet hose is kinked, pressed, or not connected
  • Inlet filter is clogged with rust, sand, or debris
  • Inlet hose or tap is frozen in cold weather

How to fix it

  1. 1

    Make sure the water supply taps are open — turn counterclockwise to open

  2. 2

    Check that the inlet hoses are securely connected to both the taps and the back of the washer

  3. 3

    Inspect the inlet hoses for kinks and straighten them — the washer can shift slightly during spin and kink the hose

  4. 4

    If frozen in winter disconnect the inlet hoses and thaw the taps with a hot cloth for 5 minutes — thaw the hoses in warm water below 50°C

  5. 5

    To clean the inlet filter turn off the water, disconnect the hose from the back of the washer, pull out the filter, clean with a small brush, then reconnect

  6. 6

    If the error persists after all checks contact a qualified technician service as the inlet valve may need replacing

Related LG Washing Machine (Top Load) error codes

IE error — frequently asked questions

What does the IE error mean on a LG washing machine (top load)?

The washing machine is not filling with water — inlet error

What causes the IE error?

The IE error is usually caused by: Water supply tap is closed or not fully open; Inlet hose is kinked, pressed, or not connected; Inlet filter is clogged with rust, sand, or debris; Inlet hose or tap is frozen in cold weather.

Can I fix the IE error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 10–15m.

How much does it cost to fix the IE error?

Fixing the IE error on a LG washing machine (top load) typically costs $0–$100, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine (top load) with the IE error?

In most cases yes, but it's best to address the IE error soon — see the fix steps below to resolve it.