ErrorCodeDoctor
HP Printer (DeskJet) E1 error code
The E1 error means your HP DeskJet printer detected that the paper size selected in the print settings does not match the width of the paper loaded in the input tray. This is one of the most common and easiest DeskJet errors to fix. Either load the correct paper size or change the paper size setting in your print job to match what is loaded.
Common causes
- The print job is set to a paper size different from what is loaded in the tray
- The wrong paper size was loaded after a previous print job
- Paper width guide is not adjusted to the edge of the paper
How to fix it
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1
Press the Cancel button to cancel the current print job
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2
Remove all paper from the input tray
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3
Slide the paper width guide to the far left
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4
Load a stack of the correct paper size and slide the guide to rest against the edge of the paper
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5
Alternatively change the paper size setting in your application to match the paper already loaded
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6
Print the document again
Related HP Printer (DeskJet) error codes
E1 error — frequently asked questions
What does the E1 error mean on a HP printer (deskjet)?
The paper size in the print job does not match the paper loaded in the input tray
What causes the E1 error?
The E1 error is usually caused by: The print job is set to a paper size different from what is loaded in the tray; The wrong paper size was loaded after a previous print job; Paper width guide is not adjusted to the edge of the paper.
Can I fix the E1 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 2m.
How much does it cost to fix the E1 error?
Fixing the E1 error on a HP printer (deskjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (deskjet) with the E1 error?
In most cases yes, but it's best to address the E1 error soon — see the fix steps below to resolve it.