ErrorCodeDoctor
HP Printer (DeskJet) Cartridge access door open error code
Your HP DeskJet printer cannot print while the cartridge access door is open. This is a safety measure to protect the print carriage mechanism. Close the cartridge access door firmly until it clicks shut and the printer will resume normal operation.
Common causes
- The cartridge access door was left open after replacing or checking the ink cartridges
- The door did not click fully shut
How to fix it
-
1
Close the cartridge access door firmly until it clicks into the closed position
-
2
The printer will automatically resume operation once the door is properly closed
Related HP Printer (DeskJet) error codes
E0
One or both ink cartridges are unusable and need attention
E1
The paper size in the print job does not match the paper loaded in the input tray
E2
The paper length in the print job does not match the paper loaded in the input tray
E3
The print carriage is jammed or stalled and cannot move
Cartridge access door open error — frequently asked questions
What does the Cartridge access door open error mean on a HP printer (deskjet)?
The ink cartridge access door is open — printing cannot continue
What causes the Cartridge access door open error?
The Cartridge access door open error is usually caused by: The cartridge access door was left open after replacing or checking the ink cartridges; The door did not click fully shut.
Can I fix the Cartridge access door open error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5s.
How much does it cost to fix the Cartridge access door open error?
Fixing the Cartridge access door open error on a HP printer (deskjet) typically costs $0, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (deskjet) with the Cartridge access door open error?
In most cases yes, but it's best to address the Cartridge access door open error soon — see the fix steps below to resolve it.