ErrorCodeDoctor
Canon · Printer (PIXMA)

Canon Printer (PIXMA) 9500 error code

Difficulty: Medium · Cost: $30–$80 · Duration: 5–10m

Support code 9500 on your Canon PIXMA printer means a print head error has occurred — the print head installed may not be compatible or is not installed correctly. Open the printer cover, remove the print head, and reinstall it firmly. If 9500 persists replace the print head with a compatible genuine Canon print head for your model.

Common causes

  • The print head is not installed correctly
  • An incompatible print head was installed

How to fix it

  1. 1

    Open the printer cover

  2. 2

    Remove the print head from the carriage

  3. 3

    Reinstall the print head firmly until it locks into place

  4. 4

    Close the cover

  5. 5

    If 9500 persists replace the print head with a compatible genuine Canon print head for your printer model

Related Canon Printer (PIXMA) error codes

1

1000

The printer has run out of paper in the rear tray or cassette

easy
2

1003

No paper is loaded in the selected paper source

easy
3

1200

The printer cover or operation panel is open

easy
4

1300 / 1303 / 1304 / 1309 / 1310

Paper is jammed in the printer

easy

9500 error — frequently asked questions

What does the 9500 error mean on a Canon printer (pixma)?

A print head error has occurred — the print head may not be compatible

What causes the 9500 error?

The 9500 error is usually caused by: The print head is not installed correctly; An incompatible print head was installed.

Can I fix the 9500 error myself?

It's possible for a moderately handy person, but budget 5–10m and expect some disassembly.

How much does it cost to fix the 9500 error?

Fixing the 9500 error on a Canon printer (pixma) typically costs $30–$80, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (pixma) with the 9500 error?

In most cases yes, but it's best to address the 9500 error soon — see the fix steps below to resolve it.