ErrorCodeDoctor
Canon · Printer (PIXMA)

Canon Printer (PIXMA) 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error code

Difficulty: Hard · Cost: $0–$250 · Duration: 5m

Support codes in the 6500, 6800, or 6900 range on your Canon PIXMA printer indicate internal hardware or electronic errors. Turn the printer off, unplug from power for 5 minutes, then plug back in and turn on. If any of these codes return after the reset the printer requires professional service — contact a qualified technician.

Common causes

  • An internal hardware, motor, or electronics fault has been detected by the printer's diagnostic system

How to fix it

  1. 1

    Turn the printer off

  2. 2

    Unplug the printer from the power outlet

  3. 3

    Wait at least 5 minutes

  4. 4

    Plug the printer back in and turn it on

  5. 5

    If the error code returns contact a qualified technician

Related Canon Printer (PIXMA) error codes

1

1000

The printer has run out of paper in the rear tray or cassette

easy
2

1003

No paper is loaded in the selected paper source

easy
3

1200

The printer cover or operation panel is open

easy
4

1300 / 1303 / 1304 / 1309 / 1310

Paper is jammed in the printer

easy

6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error — frequently asked questions

What does the 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error mean on a Canon printer (pixma)?

An internal printer error has occurred — turn off and on or contact a qualified technician service

What causes the 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error?

The 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error is usually caused by: An internal hardware, motor, or electronics fault has been detected by the printer's diagnostic system.

Can I fix the 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error myself?

This is rated a hard fix — it often requires tools, parts, or experience, and may be safer left to a professional technician.

How much does it cost to fix the 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error?

Fixing the 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error on a Canon printer (pixma) typically costs $0–$250, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (pixma) with the 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error?

We'd recommend addressing the 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error before continuing to use the printer (pixma), since hard-rated issues often involve a real fault rather than a minor glitch.