ErrorCodeDoctor
Canon · Printer (PIXMA)

Canon Printer (PIXMA) 2700 / 2801 / 2802 / 2803 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

Support codes 2700, 2801, 2802, or 2803 on your Canon PIXMA printer indicate a copy or scan error. Code 2700 means no document was placed for copying. Codes 2801–2803 indicate a document feeder or scanning error. Place the document correctly on the platen glass or in the ADF and try again.

Common causes

  • No document was placed for copying or scanning
  • The document was not placed correctly on the platen glass
  • A document scanning error occurred in the ADF

How to fix it

  1. 1

    Open the document cover and place the document face-down on the platen glass

  2. 2

    Align the document with the alignment marks on the glass

  3. 3

    Close the document cover gently

  4. 4

    Try the copy or scan operation again

  5. 5

    If using the ADF make sure the document is loaded correctly and is not jammed

Related Canon Printer (PIXMA) error codes

1

1000

The printer has run out of paper in the rear tray or cassette

easy
2

1003

No paper is loaded in the selected paper source

easy
3

1200

The printer cover or operation panel is open

easy
4

1300 / 1303 / 1304 / 1309 / 1310

Paper is jammed in the printer

easy

2700 / 2801 / 2802 / 2803 error — frequently asked questions

What does the 2700 / 2801 / 2802 / 2803 error mean on a Canon printer (pixma)?

A copy or scan error occurred — check the platen glass or ADF

What causes the 2700 / 2801 / 2802 / 2803 error?

The 2700 / 2801 / 2802 / 2803 error is usually caused by: No document was placed for copying or scanning; The document was not placed correctly on the platen glass; A document scanning error occurred in the ADF.

Can I fix the 2700 / 2801 / 2802 / 2803 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the 2700 / 2801 / 2802 / 2803 error?

Fixing the 2700 / 2801 / 2802 / 2803 error on a Canon printer (pixma) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (pixma) with the 2700 / 2801 / 2802 / 2803 error?

In most cases yes, but it's best to address the 2700 / 2801 / 2802 / 2803 error soon — see the fix steps below to resolve it.