ErrorCodeDoctor
Canon Printer (PIXMA) 1401 / 1403 / 1430 error code
Support codes 1401, 1403, or 1430 on your Canon PIXMA printer mean an ink cartridge is not recognized. The cartridge may not be installed correctly, may be incompatible with this model, or may be a non-genuine Canon cartridge. Remove the cartridge, reinstall it firmly until it clicks into place, and close the cover. If the error persists replace the cartridge with a new genuine Canon ink cartridge.
Common causes
- The ink cartridge is not installed correctly or is not fully seated
- An incompatible ink cartridge model was installed
- A non-genuine Canon ink cartridge is being used
How to fix it
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1
Open the printer cover
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2
Remove the ink cartridge that is not recognized
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3
Reinstall the ink cartridge firmly until it clicks into place
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4
Close the cover and check if the error is cleared
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5
If the error persists replace the cartridge with a new genuine Canon ink cartridge compatible with your printer model
Related Canon Printer (PIXMA) error codes
1401 / 1403 / 1430 error — frequently asked questions
What does the 1401 / 1403 / 1430 error mean on a Canon printer (pixma)?
The ink cartridge is not recognized or is not installed correctly
What causes the 1401 / 1403 / 1430 error?
The 1401 / 1403 / 1430 error is usually caused by: The ink cartridge is not installed correctly or is not fully seated; An incompatible ink cartridge model was installed; A non-genuine Canon ink cartridge is being used.
Can I fix the 1401 / 1403 / 1430 error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5m.
How much does it cost to fix the 1401 / 1403 / 1430 error?
Fixing the 1401 / 1403 / 1430 error on a Canon printer (pixma) typically costs $10–$30, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my printer (pixma) with the 1401 / 1403 / 1430 error?
In most cases yes, but it's best to address the 1401 / 1403 / 1430 error soon — see the fix steps below to resolve it.