ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) Touchscreen Initialisation Failed error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Touchscreen Initialisation Failed message on your Brother laser printer means the touchscreen was pressed or something was resting on it before the machine completed its power-on initialization. Make sure nothing is touching or resting on the touchscreen when turning the machine on. If debris is stuck between the lower part of the touchscreen and its frame insert a piece of stiff paper and slide it back and forth to push out the debris.

Common causes

  • The touchscreen was pressed before power-on initialization completed
  • Debris is stuck between the bottom of the touchscreen and its frame

How to fix it

  1. 1

    Make sure nothing is touching or resting on the touchscreen during startup

  2. 2

    If debris is stuck between the lower part of the touchscreen and the frame insert a piece of stiff paper and slide it back and forth to push out the debris

  3. 3

    Power cycle the machine and ensure the screen is clear during startup

Related Brother Printer (Laser) error codes

1

2-sided Disabled / 2-sided Disable

The back cover or 2-sided tray is not properly closed or installed

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2

Access Denied

The function you are trying to use is restricted by Secure Function Lock

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3

Cartridge Error / Put the Toner Cartridge back in

The toner cartridge is not installed correctly in the drum unit

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4

Comm. Error

A poor telephone line caused a fax communication error

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Touchscreen Initialisation Failed error — frequently asked questions

What does the Touchscreen Initialisation Failed error mean on a Brother printer (laser)?

The touchscreen was pressed before the printer finished starting up

What causes the Touchscreen Initialisation Failed error?

The Touchscreen Initialisation Failed error is usually caused by: The touchscreen was pressed before power-on initialization completed; Debris is stuck between the bottom of the touchscreen and its frame.

Can I fix the Touchscreen Initialisation Failed error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the Touchscreen Initialisation Failed error?

Fixing the Touchscreen Initialisation Failed error on a Brother printer (laser) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laser) with the Touchscreen Initialisation Failed error?

In most cases yes, but it's best to address the Touchscreen Initialisation Failed error soon — see the fix steps below to resolve it.