ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) 2-sided Disabled / 2-sided Disable error code

Difficulty: Easy · Cost: $0 · Duration: 1m

The 2-sided Disabled message on your Brother laser printer means automatic 2-sided printing cannot operate because the back cover is not fully closed or the 2-sided tray is not completely installed. Close the back cover until it locks in the closed position, and make sure the 2-sided tray is firmly installed in the machine.

Common causes

  • The back cover of the machine is not completely closed and locked
  • The 2-sided tray is not fully installed in the machine

How to fix it

  1. 1

    Close the back cover of the machine firmly until it locks in the closed position

  2. 2

    If the 2-sided tray is not fully seated remove it and reinsert it firmly until it is completely installed

  3. 3

    Try printing again

Related Brother Printer (Laser) error codes

1

Access Denied

The function you are trying to use is restricted by Secure Function Lock

medium
2

Cartridge Error / Put the Toner Cartridge back in

The toner cartridge is not installed correctly in the drum unit

easy
3

Comm. Error

A poor telephone line caused a fax communication error

easy
4

Cooling Down / Wait for a while

The machine's interior is too hot and is cooling down — printing will resume automatically

easy

2-sided Disabled / 2-sided Disable error — frequently asked questions

What does the 2-sided Disabled / 2-sided Disable error mean on a Brother printer (laser)?

The back cover or 2-sided tray is not properly closed or installed

What causes the 2-sided Disabled / 2-sided Disable error?

The 2-sided Disabled / 2-sided Disable error is usually caused by: The back cover of the machine is not completely closed and locked; The 2-sided tray is not fully installed in the machine.

Can I fix the 2-sided Disabled / 2-sided Disable error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 1m.

How much does it cost to fix the 2-sided Disabled / 2-sided Disable error?

Fixing the 2-sided Disabled / 2-sided Disable error on a Brother printer (laser) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laser) with the 2-sided Disabled / 2-sided Disable error?

In most cases yes, but it's best to address the 2-sided Disabled / 2-sided Disable error soon — see the fix steps below to resolve it.