ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) Replace Toner / Toner Ended error code

Difficulty: Easy · Cost: $20–$80 · Duration: 5m

The Replace Toner or Toner Ended message on your Brother laser printer means the toner cartridge has reached the end of its life and the machine has stopped printing. While memory is available received faxes will be stored in memory. Replace the toner cartridge with a new genuine Brother toner cartridge to resume printing.

Common causes

  • The toner cartridge has completely run out of toner

How to fix it

  1. 1

    Open the front cover of the machine

  2. 2

    Remove the drum unit and toner cartridge assembly

  3. 3

    Remove the empty toner cartridge from the drum unit

  4. 4

    Install a new genuine Brother toner cartridge into the drum unit

  5. 5

    Reinstall the drum unit and toner cartridge assembly back into the machine

  6. 6

    Close the front cover

  7. 7

    The machine will resume normal printing

Related Brother Printer (Laser) error codes

1

2-sided Disabled / 2-sided Disable

The back cover or 2-sided tray is not properly closed or installed

easy
2

Access Denied

The function you are trying to use is restricted by Secure Function Lock

medium
3

Cartridge Error / Put the Toner Cartridge back in

The toner cartridge is not installed correctly in the drum unit

easy
4

Comm. Error

A poor telephone line caused a fax communication error

easy

Replace Toner / Toner Ended error — frequently asked questions

What does the Replace Toner / Toner Ended error mean on a Brother printer (laser)?

The toner cartridge is completely empty and must be replaced — printing has stopped

What causes the Replace Toner / Toner Ended error?

The Replace Toner / Toner Ended error is usually caused by: The toner cartridge has completely run out of toner.

Can I fix the Replace Toner / Toner Ended error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the Replace Toner / Toner Ended error?

Fixing the Replace Toner / Toner Ended error on a Brother printer (laser) typically costs $20–$80, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laser) with the Replace Toner / Toner Ended error?

In most cases yes, but it's best to address the Replace Toner / Toner Ended error soon — see the fix steps below to resolve it.