ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) Replace Drum error code

Difficulty: Easy · Cost: $40–$80 · Duration: 10m

The Replace Drum message on your Brother laser printer means the drum unit has reached the end of its rated life and needs to be replaced. Replace the drum unit with a new genuine Brother drum unit compatible with your printer model. After installing the new drum unit reset the drum unit counter as instructed in your Owner's Manual.

Common causes

  • The drum unit has reached the end of its rated page life
  • The drum unit counter was not reset after a new drum was previously installed

How to fix it

  1. 1

    Purchase a new genuine Brother drum unit compatible with your printer model

  2. 2

    Open the front cover and remove the drum unit and toner cartridge assembly

  3. 3

    Separate the toner cartridge from the old drum unit

  4. 4

    Install the toner cartridge into the new drum unit

  5. 5

    Insert the drum unit and toner cartridge assembly back into the machine

  6. 6

    Reset the drum unit counter as described in your Owner's Manual

  7. 7

    Close the front cover

Related Brother Printer (Laser) error codes

1

2-sided Disabled / 2-sided Disable

The back cover or 2-sided tray is not properly closed or installed

easy
2

Access Denied

The function you are trying to use is restricted by Secure Function Lock

medium
3

Cartridge Error / Put the Toner Cartridge back in

The toner cartridge is not installed correctly in the drum unit

easy
4

Comm. Error

A poor telephone line caused a fax communication error

easy

Replace Drum error — frequently asked questions

What does the Replace Drum error mean on a Brother printer (laser)?

The drum unit has reached the end of its life and must be replaced

What causes the Replace Drum error?

The Replace Drum error is usually caused by: The drum unit has reached the end of its rated page life; The drum unit counter was not reset after a new drum was previously installed.

Can I fix the Replace Drum error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 10m.

How much does it cost to fix the Replace Drum error?

Fixing the Replace Drum error on a Brother printer (laser) typically costs $40–$80, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laser) with the Replace Drum error?

In most cases yes, but it's best to address the Replace Drum error soon — see the fix steps below to resolve it.