ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) No Toner error code

Difficulty: Easy · Cost: $0–$80 · Duration: 5m

The No Toner message on your Brother laser printer means the toner cartridge or the drum unit and toner cartridge assembly is not correctly installed. Remove the assembly, take out the toner cartridge, reinstall it firmly into the drum unit, and reinstall the whole assembly back into the machine. If the error persists replace the toner cartridge with a new one.

Common causes

  • The toner cartridge is not correctly installed in the drum unit
  • The drum unit and toner cartridge assembly is not fully inserted into the machine

How to fix it

  1. 1

    Open the front cover

  2. 2

    Remove the drum unit and toner cartridge assembly

  3. 3

    Remove the toner cartridge from the drum unit

  4. 4

    Reinstall the toner cartridge firmly into the drum unit until it clicks

  5. 5

    Reinstall the drum unit and toner cartridge assembly back into the machine

  6. 6

    Close the front cover

  7. 7

    If No Toner persists replace the toner cartridge with a new genuine Brother toner cartridge

Related Brother Printer (Laser) error codes

1

2-sided Disabled / 2-sided Disable

The back cover or 2-sided tray is not properly closed or installed

easy
2

Access Denied

The function you are trying to use is restricted by Secure Function Lock

medium
3

Cartridge Error / Put the Toner Cartridge back in

The toner cartridge is not installed correctly in the drum unit

easy
4

Comm. Error

A poor telephone line caused a fax communication error

easy

No Toner error — frequently asked questions

What does the No Toner error mean on a Brother printer (laser)?

The toner cartridge or drum unit assembly is not installed correctly

What causes the No Toner error?

The No Toner error is usually caused by: The toner cartridge is not correctly installed in the drum unit; The drum unit and toner cartridge assembly is not fully inserted into the machine.

Can I fix the No Toner error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the No Toner error?

Fixing the No Toner error on a Brother printer (laser) typically costs $0–$80, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laser) with the No Toner error?

In most cases yes, but it's best to address the No Toner error soon — see the fix steps below to resolve it.