ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) No Paper error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The No Paper message on your Brother laser printer means the machine is out of paper or the paper is not loaded correctly in the tray. Refill the paper tray and make sure the paper guides are set to the correct size. If paper is already in the tray remove it and reload it, making sure not to overfill the tray.

Common causes

  • The paper tray is empty
  • Paper is not loaded correctly or the paper guides are not set to the correct size
  • The paper tray is overfilled

How to fix it

  1. 1

    Refill the paper tray with the correct paper size and type

  2. 2

    Make sure the paper guides are adjusted to match the paper size

  3. 3

    If paper is in the tray remove it and reload it neatly — do not overfill

  4. 4

    Push the tray firmly back into the machine

Related Brother Printer (Laser) error codes

1

2-sided Disabled / 2-sided Disable

The back cover or 2-sided tray is not properly closed or installed

easy
2

Access Denied

The function you are trying to use is restricted by Secure Function Lock

medium
3

Cartridge Error / Put the Toner Cartridge back in

The toner cartridge is not installed correctly in the drum unit

easy
4

Comm. Error

A poor telephone line caused a fax communication error

easy

No Paper error — frequently asked questions

What does the No Paper error mean on a Brother printer (laser)?

The paper tray is empty or paper is not loaded correctly

What causes the No Paper error?

The No Paper error is usually caused by: The paper tray is empty; Paper is not loaded correctly or the paper guides are not set to the correct size; The paper tray is overfilled.

Can I fix the No Paper error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the No Paper error?

Fixing the No Paper error on a Brother printer (laser) typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my printer (laser) with the No Paper error?

In most cases yes, but it's best to address the No Paper error soon — see the fix steps below to resolve it.