ErrorCodeDoctor
Samsung · Washing Machine

Samsung Washing Machine dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error code

Difficulty: Easy · Cost: $0 · Duration: 5m

These codes mean your Samsung washing machine detected that the laundry load is unevenly distributed inside the drum and cannot safely complete the spin cycle. A Ur code specifically means the washer is automatically adding water to try to rebalance the load and retry the spin — this extends the cycle time but does not indicate a fault. All other codes in this group mean the washer could not balance the load and stopped the cycle.

Common causes

  • Laundry is clumped or tangled on one side of the drum
  • A single heavy item such as a blanket or towel is not distributing evenly
  • Load is too small to distribute evenly around the drum
  • Washing machine is not sitting level on the floor

How to fix it

  1. 1

    Open the door and manually untangle and redistribute the laundry evenly around the drum

  2. 2

    For very small loads add one or two items to help distribute the weight

  3. 3

    Close the door and press Start to restart the spin cycle

  4. 4

    Check that the washing machine is sitting level on the floor and adjust the feet if needed

  5. 5

    If the unbalanced error occurs repeatedly see our guide for washer not spinning

Related Samsung Washing Machine error codes

1

1E / LE / 1C / LC / LC1 / 11C / 1LC

Water level or leakage error — moisture detected where it should not be

medium
2

4C / 14C / nF / 4E

The washing machine is not filling with water correctly

easy
3

4C2 / 4E2 / CE / 14C2 / nF1

The cold water supply is extremely hot — the supply hoses are swapped

easy
4

nd / 5E / SE / 5C / SC / 15C

The washing machine is not draining water at the correct speed or at all

easy

dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error — frequently asked questions

What does the dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error mean on a Samsung washing machine?

The laundry load is unbalanced and the machine cannot complete the spin cycle

What causes the dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error?

The dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error is usually caused by: Laundry is clumped or tangled on one side of the drum; A single heavy item such as a blanket or towel is not distributing evenly; Load is too small to distribute evenly around the drum; Washing machine is not sitting level on the floor.

Can I fix the dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 5m.

How much does it cost to fix the dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error?

Fixing the dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error on a Samsung washing machine typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine with the dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error?

In most cases yes, but it's best to address the dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error soon — see the fix steps below to resolve it.