ErrorCodeDoctor
Samsung Washing Machine Sr / 5r error code
The Sr or 5r error means your Samsung washing machine detected a fault with the system relay — the electrical switching component that controls power to various parts of the washer. Power off the washer for 2 to 3 minutes, power it back on, and restart the cycle. If the code returns service is required.
Common causes
- System relay has malfunctioned or failed
- Control board component affecting the relay has developed a fault
How to fix it
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1
Power off the washer for 2 to 3 minutes
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2
Power it back on and restart the cycle
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3
If the code returns arrange professional service
Related Samsung Washing Machine error codes
1E / LE / 1C / LC / LC1 / 11C / 1LC
Water level or leakage error — moisture detected where it should not be
4C / 14C / nF / 4E
The washing machine is not filling with water correctly
4C2 / 4E2 / CE / 14C2 / nF1
The cold water supply is extremely hot — the supply hoses are swapped
nd / 5E / SE / 5C / SC / 15C
The washing machine is not draining water at the correct speed or at all
Sr / 5r error — frequently asked questions
What does the Sr / 5r error mean on a Samsung washing machine?
A system relay error was detected
What causes the Sr / 5r error?
The Sr / 5r error is usually caused by: System relay has malfunctioned or failed; Control board component affecting the relay has developed a fault.
Can I fix the Sr / 5r error myself?
This is rated a hard fix — it often requires tools, parts, or experience, and may be safer left to a professional technician.
How much does it cost to fix the Sr / 5r error?
Fixing the Sr / 5r error on a Samsung washing machine typically costs $100–$300, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my washing machine with the Sr / 5r error?
We'd recommend addressing the Sr / 5r error before continuing to use the washing machine, since hard-rated issues often involve a real fault rather than a minor glitch.