ErrorCodeDoctor
Samsung · Washing Machine

Samsung Washing Machine Refill Detergent / Refill Softener error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Refill Detergent or Refill Softener message means your Samsung washing machine's auto dispenser compartment has run out of detergent or fabric softener. This is a routine reminder not an error. The message will clear automatically during the next cycle — the detergent message clears during the wash phase and the softener message clears during the rinse phase.

Common causes

  • Auto dispenser detergent compartment is empty
  • Auto dispenser fabric softener compartment is empty

How to fix it

  1. 1

    Open the auto dispenser and refill the empty compartment with the appropriate product

  2. 2

    The message will clear automatically during the next cycle without any additional action

Related Samsung Washing Machine error codes

1

1E / LE / 1C / LC / LC1 / 11C / 1LC

Water level or leakage error — moisture detected where it should not be

medium
2

4C / 14C / nF / 4E

The washing machine is not filling with water correctly

easy
3

4C2 / 4E2 / CE / 14C2 / nF1

The cold water supply is extremely hot — the supply hoses are swapped

easy
4

nd / 5E / SE / 5C / SC / 15C

The washing machine is not draining water at the correct speed or at all

easy

Refill Detergent / Refill Softener error — frequently asked questions

What does the Refill Detergent / Refill Softener error mean on a Samsung washing machine?

The auto dispenser is empty and needs to be refilled — not an error

What causes the Refill Detergent / Refill Softener error?

The Refill Detergent / Refill Softener error is usually caused by: Auto dispenser detergent compartment is empty; Auto dispenser fabric softener compartment is empty.

Can I fix the Refill Detergent / Refill Softener error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the Refill Detergent / Refill Softener error?

Fixing the Refill Detergent / Refill Softener error on a Samsung washing machine typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine with the Refill Detergent / Refill Softener error?

In most cases yes, but it's best to address the Refill Detergent / Refill Softener error soon — see the fix steps below to resolve it.