ErrorCodeDoctor
Samsung · Washing Machine

Samsung Washing Machine HC / HE / HE1 / Hr / 1HC error code

Difficulty: Hard · Cost: $80–$250 · Duration: 5m

These codes mean your Samsung washing machine detected a fault with the water heating element or heater circuit. The washer cannot heat water correctly when this error is active. Power off the washer for 2 to 3 minutes, power it back on, and restart the cycle. If the code returns service is required.

Common causes

  • Heating element has malfunctioned or failed
  • Heater circuit wiring is loose or damaged
  • Heater relay on the control board has developed a fault

How to fix it

  1. 1

    Power off the washer for 2 to 3 minutes

  2. 2

    Power it back on and restart the cycle

  3. 3

    If the code returns arrange professional service

Related Samsung Washing Machine error codes

1

1E / LE / 1C / LC / LC1 / 11C / 1LC

Water level or leakage error — moisture detected where it should not be

medium
2

4C / 14C / nF / 4E

The washing machine is not filling with water correctly

easy
3

4C2 / 4E2 / CE / 14C2 / nF1

The cold water supply is extremely hot — the supply hoses are swapped

easy
4

nd / 5E / SE / 5C / SC / 15C

The washing machine is not draining water at the correct speed or at all

easy

HC / HE / HE1 / Hr / 1HC error — frequently asked questions

What does the HC / HE / HE1 / Hr / 1HC error mean on a Samsung washing machine?

A heater error was detected

What causes the HC / HE / HE1 / Hr / 1HC error?

The HC / HE / HE1 / Hr / 1HC error is usually caused by: Heating element has malfunctioned or failed; Heater circuit wiring is loose or damaged; Heater relay on the control board has developed a fault.

Can I fix the HC / HE / HE1 / Hr / 1HC error myself?

This is rated a hard fix — it often requires tools, parts, or experience, and may be safer left to a professional technician.

How much does it cost to fix the HC / HE / HE1 / Hr / 1HC error?

Fixing the HC / HE / HE1 / Hr / 1HC error on a Samsung washing machine typically costs $80–$250, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine with the HC / HE / HE1 / Hr / 1HC error?

We'd recommend addressing the HC / HE / HE1 / Hr / 1HC error before continuing to use the washing machine, since hard-rated issues often involve a real fault rather than a minor glitch.