ErrorCodeDoctor
Samsung · Washing Machine

Samsung Washing Machine dn error code

Difficulty: Easy · Cost: $0 · Duration: 15m

The dn display means your Samsung washing machine is currently downloading a software update over Wi-Fi. During the update the controls will not respond including the cycle dial. Updates take approximately 15 minutes and the dn message will disappear automatically when the update is complete. Keep the washer powered on and connected to Wi-Fi throughout the process. If dn has been showing for more than 30 minutes with no Wi-Fi issues contact a qualified technician.

Common causes

  • A software update is being downloaded over the washer's Wi-Fi connection

How to fix it

  1. 1

    Keep the washer powered on and do not interrupt it while dn is displayed

  2. 2

    Make sure the Wi-Fi connection is stable throughout the update

  3. 3

    The update takes about 15 minutes — the message will disappear automatically when complete

  4. 4

    If dn has been showing for more than 30 minutes continuously with no Wi-Fi issues arrange professional service

Related Samsung Washing Machine error codes

1

1E / LE / 1C / LC / LC1 / 11C / 1LC

Water level or leakage error — moisture detected where it should not be

medium
2

4C / 14C / nF / 4E

The washing machine is not filling with water correctly

easy
3

4C2 / 4E2 / CE / 14C2 / nF1

The cold water supply is extremely hot — the supply hoses are swapped

easy
4

nd / 5E / SE / 5C / SC / 15C

The washing machine is not draining water at the correct speed or at all

easy

dn error — frequently asked questions

What does the dn error mean on a Samsung washing machine?

The washer is downloading a software update — not an error

What causes the dn error?

The dn error is usually caused by: A software update is being downloaded over the washer's Wi-Fi connection.

Can I fix the dn error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 15m.

How much does it cost to fix the dn error?

Fixing the dn error on a Samsung washing machine typically costs $0, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine with the dn error?

In most cases yes, but it's best to address the dn error soon — see the fix steps below to resolve it.