ErrorCodeDoctor
Samsung · Washing Machine

Samsung Washing Machine ddC / dC3 error code

Difficulty: Easy · Cost: $0–$80 · Duration: 2m

The ddC or dC3 error means your Samsung FlexWash washing machine detected that the small Add Door on the front of the machine is not properly closed and latched. The Add Door allows you to add items mid-cycle. The washer cannot continue until this door is securely closed. Check for any items caught in the Add Door and close it firmly.

Common causes

  • Add Door was not closed firmly enough
  • Laundry or an object is caught in the Add Door preventing it from latching
  • Add Door latch is worn or damaged

How to fix it

  1. 1

    Open the Add Door and check for any clothing or objects caught in it

  2. 2

    Close the Add Door firmly and make sure it clicks shut

  3. 3

    Inspect the Add Door latch for any visible damage

  4. 4

    If the latch is damaged or the code persists arrange professional service

Related Samsung Washing Machine error codes

1

1E / LE / 1C / LC / LC1 / 11C / 1LC

Water level or leakage error — moisture detected where it should not be

medium
2

4C / 14C / nF / 4E

The washing machine is not filling with water correctly

easy
3

4C2 / 4E2 / CE / 14C2 / nF1

The cold water supply is extremely hot — the supply hoses are swapped

easy
4

nd / 5E / SE / 5C / SC / 15C

The washing machine is not draining water at the correct speed or at all

easy

ddC / dC3 error — frequently asked questions

What does the ddC / dC3 error mean on a Samsung washing machine?

The Add Door is not detected as closed and locked

What causes the ddC / dC3 error?

The ddC / dC3 error is usually caused by: Add Door was not closed firmly enough; Laundry or an object is caught in the Add Door preventing it from latching; Add Door latch is worn or damaged.

Can I fix the ddC / dC3 error myself?

Yes — this is rated an easy fix that most people can do themselves, typically in 2m.

How much does it cost to fix the ddC / dC3 error?

Fixing the ddC / dC3 error on a Samsung washing machine typically costs $0–$80, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine with the ddC / dC3 error?

In most cases yes, but it's best to address the ddC / dC3 error soon — see the fix steps below to resolve it.