ErrorCodeDoctor
Samsung · Washing Machine

Samsung Washing Machine 3E / 3C / E3 / 13C error code

Difficulty: Hard · Cost: $100–$300 · Duration: 5m

These codes mean your Samsung washing machine detected a problem with the wash motor. Note that on some models 3E is a Motor Error while on others it is a Voltage Error — check your user manual to confirm which applies to your model. There is no specific user troubleshooting for this code. Power off the washer for 2 to 3 minutes, power it back on, and restart the cycle. If the error returns arrange professional service.

Common causes

  • Wash motor has malfunctioned or failed
  • Motor wiring is loose or damaged
  • Temporary electronic glitch affecting the motor circuit

How to fix it

  1. 1

    Power off the washer for 2 to 3 minutes

  2. 2

    Power it back on and restart the cycle

  3. 3

    If the code returns arrange professional service

Related Samsung Washing Machine error codes

1

1E / LE / 1C / LC / LC1 / 11C / 1LC

Water level or leakage error — moisture detected where it should not be

medium
2

4C / 14C / nF / 4E

The washing machine is not filling with water correctly

easy
3

4C2 / 4E2 / CE / 14C2 / nF1

The cold water supply is extremely hot — the supply hoses are swapped

easy
4

nd / 5E / SE / 5C / SC / 15C

The washing machine is not draining water at the correct speed or at all

easy

3E / 3C / E3 / 13C error — frequently asked questions

What does the 3E / 3C / E3 / 13C error mean on a Samsung washing machine?

A motor error was detected

What causes the 3E / 3C / E3 / 13C error?

The 3E / 3C / E3 / 13C error is usually caused by: Wash motor has malfunctioned or failed; Motor wiring is loose or damaged; Temporary electronic glitch affecting the motor circuit.

Can I fix the 3E / 3C / E3 / 13C error myself?

This is rated a hard fix — it often requires tools, parts, or experience, and may be safer left to a professional technician.

How much does it cost to fix the 3E / 3C / E3 / 13C error?

Fixing the 3E / 3C / E3 / 13C error on a Samsung washing machine typically costs $100–$300, depending on parts and whether you do it yourself or hire a technician.

Is it safe to keep using my washing machine with the 3E / 3C / E3 / 13C error?

We'd recommend addressing the 3E / 3C / E3 / 13C error before continuing to use the washing machine, since hard-rated issues often involve a real fault rather than a minor glitch.