Samsung Refrigerator PC ER / PC CH error code
The PC ER or PC CH error means your Samsung refrigerator detected a communication fault between internal components. This can occur after a power surge or if the door wiring harness is not properly connected. Unplugging the fridge, disconnecting and reconnecting the wire harness above the door, and then restoring power resolves it in most cases.
Common causes
- Power surge disrupted communication between internal components
- Wire harness above the refrigerator door is not properly connected
- Internal control board communication fault
How to fix it
-
1
Unplug the refrigerator or turn off power at the circuit breaker
-
2
Locate the wire harness above the refrigerator door and disconnect it then reconnect it firmly
-
3
Restore power to the refrigerator and check if the code has cleared
-
4
If PC ER or PC CH returns arrange professional service
Related Samsung Refrigerator error codes
AP
The refrigerator is in Access Point mode for Wi-Fi setup — not an error
21E
The freezer fan is not rotating when it should be
22E / 22C
The refrigerator compartment fan is not operating correctly
41 / 42 (with blue lights flashing)
A Family Hub system error was detected
PC ER / PC CH error — frequently asked questions
What does the PC ER / PC CH error mean on a Samsung refrigerator?
A communication error was detected between internal components
What causes the PC ER / PC CH error?
The PC ER / PC CH error is usually caused by: Power surge disrupted communication between internal components; Wire harness above the refrigerator door is not properly connected; Internal control board communication fault.
Can I fix the PC ER / PC CH error myself?
Yes — this is rated an easy fix that most people can do themselves, typically in 5m.
How much does it cost to fix the PC ER / PC CH error?
Fixing the PC ER / PC CH error on a Samsung refrigerator typically costs $0–$200, depending on parts and whether you do it yourself or hire a technician.
Is it safe to keep using my refrigerator with the PC ER / PC CH error?
In most cases yes, but it's best to address the PC ER / PC CH error soon — see the fix steps below to resolve it.